Covid-19 Protocols

Covid-19 has affected all of us, and Tutukaka Surf is committed to ensuring that we are able to provide a brilliant service to all our customers, online, in-store and most importantly.... at the beach!!

We are always keen to help you get the most out of your surfing, and will do our best, whatever the restrictions.

Level 4 - At our highest alert level, Tutukaka Surf is closed. We are able to operate online only and are taking orders that can be sent in Level 3 or below. 

Level 3 - Our online store is operating fully, and we are in-store available for click and collect purchases and answering any queries you may have. Staff in-store are required to follow basic hygiene protocols that include washing their hands regularly, and specifically between helping customers at the door. We handle all orders with sterilised hands, and use approved disinfectant on our payment terminals. Contact tracing is observed, all customers are required to sign in when they complete a click and collect order.

Level 2 - We can open our store and hold surf lessons again! Tutukaka Surf will be observing contact tracing, physical distancing, and good hygiene practises in-store. We ask that you sanitise your hands when you enter and refrain from touching anything you do not intend to buy. Payment terminals are sterilised between use. 

At the beach, coaches and participants will sanitise before wetsuit assignments, and will be required to maintain physical distancing for the lesson duration. All gear is sterilised between uses. 

As always, we are here to help, if you have any queries, do not hesitate to give us a call!